Terms & Conditions
    

    
Payment:  We accept Visa, Mastercard, Discover, American Express, Diners Club, Paypal and Visa Electron. 
  

Back orders:  No Back Orders.  You will be refunded for any items that may be out of stock; however, we can contact you when the item is available. 

Guarantee: We guarantee that our merchandise is free of manufacturing defects.  Please do not hesitate to contact us about any problem you may have with our products.  Customer Satisfaction has been the backbone of our success.

Return Policy:   We will replace the product(s) or issue refunds (shipping amount may not be included) if the product is delivered to us within 30 days of the confirmed receipt date, under one of these conditions:

1. Wrong product - If you get the wrong item due to our shipping mistake, please notify us immediately.  Upon return, it will be replaced or refunded.
2. Defective Item  - If you received a defective product, please notify us immediately.  Upon return, we'll ship out the replacement right away if defective item is confirmed.
3. Dissatisfaction - If you're not satisfied with the products that you have received in your delivery, please send us an email to info@polexlinks.com and tell us about your problem. We will then take our best effort to solve your problem and make you satisfied. If the item was indeed shipped wrong or defected to you, you can return it to us for refund or exchange.  When returning an item, please include your Name, Order Number, and Item Number.

Please Note: Shipping and Handling charges cannot be refunded at any case.

Address of Return:

               POLEX LINKS 

           12A / 17-21 Harrow Road

           Bexley, NSW, 2207

           Australia